At Brightonseo.Agency, we respect your privacy and believe you should understand what happens to your information when you visit our website, send us an enquiry, or interact with our services. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices available to you.
This policy applies to visitors, businesses, and individuals who use or interact with https://brightonseo.agency/. By continuing to use our website, you acknowledge that you have read this policy and understand how your information may be handled.
1. Who we are
BrightonSEO.Agency ("we", "our", "us") operates this website and provides SEO and digital marketing services for businesses in the UK and internationally. We understand that enquiries made through a business website can include personal and commercial information, so we take reasonable steps to handle that information carefully and responsibly.
2. Information we collect
We collect information in a limited and practical way, only where it helps us respond to enquiries, deliver services, improve our website, or meet legal obligations. The type of information collected depends on how you interact with us.
3. How your information is collected
Your information may be collected when you complete a contact form, send us an email, request a quote, or otherwise communicate with us directly. We also collect certain information automatically through cookies and similar tracking tools when you browse our website. In some cases, we may receive information through third-party platforms used for analytics, website performance monitoring, or marketing activity.
4. How we use your information
We use personal information for clear and relevant business reasons. This includes responding to enquiries, discussing potential projects, preparing proposals, delivering SEO or digital marketing services, improving our website, monitoring performance, preventing misuse, and complying with legal or regulatory requirements.
We may also use aggregated or anonymised data to better understand how visitors use the site and to improve the clarity, relevance, and performance of our content. We do not sell or trade your personal data.
5. Legal basis for processing
Where data protection laws apply, we rely on one or more lawful bases for processing your information. These may include your consent, the need to take steps before entering into a contract, the performance of a contract, our legitimate business interests, or compliance with legal obligations.
6. Cookies and tracking technologies
Our website may use cookies and similar technologies to help the site function properly, understand visitor behaviour, improve usability, and measure performance. These tools can show us which pages are visited, how users move through the site, and where improvements may be needed.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.
7. Sharing your data
We may share information with trusted third parties only where this is necessary for operating the website, supporting our business, or delivering services. This may include hosting providers, analytics services, CRM or communication tools, and professional advisers such as legal or accounting consultants.
Where third parties process personal information on our behalf, we expect them to do so securely and only for the agreed purpose.
8. Third-party links
Our website may include links to third-party websites, tools, or platforms. These external sites operate independently from us and have their own policies and practices. We are not responsible for the content, security, or privacy handling of third-party websites, so we recommend reviewing their policies before sharing information with them.
9. International data transfers
Some of the services or software tools we use may process or store data outside the UK or European Economic Area. Where that happens, we take reasonable steps to ensure appropriate safeguards are in place so your information continues to receive a suitable level of protection.
10. Data security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, alteration, disclosure, or loss. While no internet-based system can be guaranteed as completely secure, we work to keep the systems we use appropriate for the type of information we handle.
11. Data retention
We keep personal data only for as long as it is reasonably required for the purposes set out in this policy, including responding to enquiries, delivering services, maintaining records, and meeting legal, tax, or regulatory obligations. When information is no longer needed, it is securely deleted, anonymised, or otherwise handled in a safe manner.
12. Your rights
Depending on the laws that apply to you, you may have the right to request access to your personal data, ask for corrections, request deletion, restrict certain types of processing, object to processing, or withdraw consent where consent has been relied upon. If you would like to exercise any of these rights, please contact us using the details below.
13. Marketing communications
We will only send marketing-related communications where there is a lawful basis to do so, such as your consent or an existing business relationship where permitted by law. You can opt out of marketing emails at any time by using the unsubscribe option in the email or by contacting us directly.
14. Children's privacy
Our website is intended for businesses and adult users. It is not designed for children under the age of 16, and we do not knowingly collect personal data from children.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal obligations, or the way we handle information. Any updated version will be published on this page together with the latest revision date.
16. Contact details
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at info@brightonseo.agency or visit https://brightonseo.agency/.